Remote Customer service Jobs • Relationship Building

Build relationships with current students and alumni to create a strong referral pipeline. Proactively identify referral opportunities within our learner ecosystem and convert them into warm leads. This involves making cold calls and collaborating with various teams to surface top alumni advocates and integrate referral prompts into the student journey.

Looking for an experienced Implementation or Onboarding Specialist to help shape and execute a scalable, customer onboarding and implementation experience to help drive platform adoption. Time to value, adoption, retention, and churn prevention, are the name of the game but always with the customer’s best interest at heart.

We’re hiring Customer Success Managers (CSMs) who know what it takes to run a dispensary and want to scale that expertise to impact the entire industry. This is not your average CSM gig — it’s part operator, part strategist, and part executive advisor. You’ll own a portfolio of Flowhub’s mid-market and enterprise customers, serving as their trusted partner.

As a Customer Success Manager at Amper, you will be the key point of contact for our customers, ensuring they achieve measurable outcomes with Amper and driving adoption and long-term retention. You’ll develop trusted relationships with both executive stakeholders and tactical teams within our customers’ organizations, acting as a strategic partner and advocate.